This article will examine how to withdraw money from a FASTag wallet. Firstly, we will define what a FASTag wallet and FASTag wallet ID are.
What is a Fastag Wallet and Fastag Wallet Id?
A FASTag wallet and FASTag wallet ID are associated with the electronic toll collection system called FASTag. Here are the key points regarding a FASTag wallet and FASTag wallet ID:
- FASTag Wallet:
A FASTag wallet refers to a prepaid account linked to the FASTag RFID sticker affixed to the vehicle’s windshield. - Purpose:
The FASTag wallet eliminates the need for cash transactions at toll booths, offering a convenient and seamless payment method for toll charges. - Rechargeable:
The FASTag wallet is rechargeable, meaning you can add funds to the wallet in advance to ensure sufficient balance for toll payments. - Linked to Vehicle:
The FASTag wallet is associated with a specific vehicle. The funds in the wallet can only be utilized for toll payments for that particular vehicle. - Wallet ID:
A FASTag wallet ID is a unique identification number or code assigned to the FASTag wallet. It serves as a reference to identify and track the specific wallet associated with a vehicle. - Wallet Management:
The FASTag wallet can be managed through the respective FASTag service provider’s website, mobile application, or online portal. Users can view the wallet balance, recharge the wallet, and access transaction history using the wallet ID. - Benefits:
The FASTag wallet offers benefits such as reduced waiting time at toll plazas, seamless toll payment experience, elimination of the need for cash transactions, and online management of wallet balance.
How to Withdraw Money from Fastag Wallet? (Banks/Paytm)
it is not possible to directly withdraw money from a FASTag wallet to a bank account.
The funds in the FASTag wallet are primarily meant for making toll payments at designated toll plazas.
If you wish to obtain a close then refund the FASTag wallet account, you will typically need to contact your FASTag service provider and follow their specific procedures for withdrawal or closure of the account.
Using Banks
| Provider | Method of Deactivation | Contact Details/Website |
| ICICI Bank | Call customer care or visit a branch | Customer care: 1800 2100 104 Branch Locator: https://www.icicibank.com/find-atm-branch.page |
| HDFC Bank | 1.Login to FASTag Portal with User ID / Wallet ID and Password. 2. Select the option of Service Request -> Generate Service Request. 3. Select Request Type as Closure Request to close the RFID Tag or Wallet. | Customer care: 1800 120 1248 Branch Locator: https://www.hdfcbank.com/personal/branch-atm-products-services/find-your-nearest-bank-branch |
| Axis Bank | Call the customer care no. 18004198585 or email at etc.management@axisbank.com with your registered email id | Customer care: 1800 419 5858 Branch Locator: https://www.axisbank.com/retail/branch-banking/locate-us |
| SBI | 1. Login into FASTag Portal with User ID / Wallet ID and Password. 2. Select “Service Request” > “Generate Service Request” 3. Select the Request Type as Closure Request to close the RFID Tag or Wallet. You can also call Customer Care at 1800-120-4210. | Customer Care : 1800-120-4210 Branch Locator: https://www.onlinesbi.com/sbicollect/icollecthome.htm?corpID=365641 |
| Amazon | Call customer care or raise request on app | Customer care: 1800 266 1515 App: Amazon Pay > Help & FAQs > Contact Us > Email or Phone |
| Airtel | Call Customer Care to raise a deactivation request or visit a store | Customer care: 400 981 6101 Store Locator: https://www.airtel.in/store/find-a-store |
| Road Transport Authorities (NHAI) | Visit the authority’s website or call 1033 to raise cancellation request | NHAI: https://www.nhai.gov.in/ State Transport Authority: https://transport.maharashtra.gov.in/ |
Using Paytm to Withdraw Money from Fastag Wallet
- Open the Paytm application on your mobile device or visit the Paytm website.
- Login to your Paytm account using the mobile number that is registered with your FASTag account
- In the ‘Search Bar’, type ‘Manage FASTag’ and click on it
- You will be redirected to a screen displaying all your active FASTag accounts linked to your Paytm number
- Select the FASTag account that you want to close and click on the ‘Close FASTag’ button
- Choose the reason for closing your FASTag account from the given options.
- Confirm the cancellation and your FASTag account will be closed, canceled, or deactivated accordingly
- After successful deactivation, the money will be transferred from your FASTag wallet to your Paytm linked bank account.
FAQs
- Q1: Can I withdraw money directly from my FASTag wallet to my bank account?
A: No, it is generally not possible to withdraw money directly from a FASTag wallet to a bank account. The funds in the FASTag wallet are primarily meant for making toll payments at designated toll plazas.
- Q2: How can I utilize the balance in my FASTag wallet?
A: The balance in your FASTag wallet can be utilized for making toll payments at supported toll plazas. When you pass through a toll plaza, the toll charges will be automatically deducted from your FASTag wallet balance.
- Q3: Can I transfer the balance from my FASTag wallet to another FASTag wallet?
A: It is typically not possible to transfer the balance from one FASTag wallet to another. The wallet balance is linked to a specific FASTag account and vehicle registration.
- Q4: What should I do if I have an excess balance in my FASTag wallet?
A: If you have an excess balance in your FASTag wallet, it will remain in the wallet until you use it for toll payments. There may be certain refund procedures or options provided by your FASTag service provider to request a refund or closure of the wallet account. It is recommended to contact your service provider for specific instructions in such cases.
- Q5: Are there any charges associated with withdrawing money from a FASTag wallet?
A: Generally, there are no charges for withdrawing money from a FASTag wallet since direct withdrawal to a bank account is not available. However, there may be charges associated with refund requests or account closure as per the terms and conditions set by the FASTag service provider. It is advisable to check the terms and conditions or contact the service provider for information on any applicable charges.